Last Revised on September 10th, 2024
Effective as of September 10th, 2024, XXX (hereinafter referred to as "the Company," "we," "us," or "our") remains committed to delivering services to users globally. This Privacy Policy outlines the rights and responsibilities you have as our user.
This Privacy Policy applies to the https://id.e-payhub.net/ website and any associated sites operating under the same domain (collectively referred to as "the Website") along with the services offered through these platforms ("the Services"). It governs all personal data or information related to you or any entity you represent ("you" or "your") that is gathered via https://id.e-payhub.net/, effective as of September 10th, 2024.
This Policy details the types of data collected by https://id.e-payhub.net/ (referred to as "the Company," "we," "us," or "our") from you and other users of https://id.e-payhub.net/ ("the Users"), how this data may be utilized, and how you can contact us regarding this Policy and your personal information.
Policy Modifications
We retain the right to amend this Policy at any time. We recommend visiting https://id.e-payhub.net/ frequently to stay informed about any changes. Any updates to this Policy will be published on the Website and will take immediate effect upon posting. By continuing to use our services or https://id.e-payhub.net/ after any modifications, you confirm that you have been made aware of the changes and agree to the updated Policy.
Your Consent
Before using https://id.e-payhub.net/ or providing any personal information, please thoroughly review this Policy. By accessing or using https://id.e-payhub.net/, you consent to the collection, usage, and sharing of your data in line with our Terms and Conditions of Use and this Policy. By submitting your information to https://id.e-payhub.net/, you acknowledge and accept that it will be collected, utilized, and processed by us and third-party partners, as described herein. Continued use of https://id.e-payhub.net/ signals your acceptance for us to share collected data (whether personally identifiable or not) with third-party vendors providing outsourced services on our behalf. Furthermore, you agree to the collection, storage, and processing of your data by us and our partners. If you do not agree with the Terms and Conditions of Use or this Policy, please refrain from using https://id.e-payhub.net/.
Please be aware that we may work with third-party companies to handle certain services for https://id.e-payhub.net/ instead of managing them internally. For example, we may: (i) partner with email service providers for User communications; (ii) utilize third-party hosting services to manage https://id.e-payhub.net/; or (iii) collaborate with a call center for service-related communication. We may also use validation services to verify the contact information you provide.
We prioritize your trust and follow these principles to protect your privacy: We will only disclose your personally identifiable information to third parties under the following conditions: (1) with your explicit permission; (2) when necessary to fulfill your requests; (3) to support the functionality and features of our services; (4) when legally required to do so by law or court order; or (5) to enforce our Terms of Use or to protect the rights, property, or safety of our Users, Website visitors, and the general public. We implement robust security measures to safeguard your information in accordance with industry best practices.
Information You Provide
When you visit our Website, we may collect and store information that you or your business voluntarily provide, including when you: utilize our services; create an account; interact with us (for example, by submitting feedback, requesting support, or inquiring for more information); or subscribe to our newsletters or notifications.
This information may include, but is not limited to, your full name, business or home address, email address, postal code, phone number, details about your interactions with us or third parties, and any other relevant data you choose to share.
Social Media
If you engage with our Website through social media platforms or other online services, we may receive data from those platforms. By linking your social media account to our Website, you authorize us to access and store this information in line with both the social network's privacy policies and our own. For instance, we may obtain account or profile details that you have shared publicly on the social media platform or information about your activities on the platform, such as comments or interactions via services like Facebook Connect.
Automatically Collected Information
When you visit our Websites, we may automatically gather certain information. This includes your IP address, browser type, device details, and operating system used to access our Websites, as well as device identifiers. Additionally, we may collect data on the pages you visit, the vehicles you view or configure, the features you use, and the dates and times of these interactions. We may also track the referring website address and information about your internet service provider.
We use various technologies to collect data about your interactions on our Website, such as cookies, clear GIFs, web beacons, local shared objects, and Flash cookies, as well as other similar tools that may emerge. Collectively, these are known as "Metrics Tools."
Third parties may also use Metrics Tools on our Websites. The information collected through these tools can be accessed and utilized by us, our service providers, or other third parties in accordance with their respective privacy policies. The data obtained via Metrics Tools may be used on our Website or other websites and services, including those not managed by us. While we strive to honor your privacy choices, we do not currently respond to Do Not Track signals from browsers.
We may assess the effectiveness of our email communications by tracking certain metrics, such as whether you clicked on a link within an email we sent.
Information from Third-Party Sources
We may gather information about you from affiliates, partners, and other third parties. This information might include insights into your usage of our Website or services, your activities on other sites, interactions or transactions with vendors, your interests and preferences, and other relevant details about you or your household. We may combine this third-party information with data we have already collected about you from our own sources.
Use of Information
The information we collect or receive is utilized for various purposes to support and improve our business operations. This includes managing and enhancing our Website and services, such as administering user accounts, optimizing user experiences across devices, and improving our offerings. We also use this data to assess and refine our Website and services, which helps us develop new features and products.
For advertising and marketing, we use this information to tailor and present products or services that align with your preferences, interests, and past interactions. If you provide testimonials about our services, we might include them in our promotional materials, along with your name and any additional details you have shared.
Additionally, we may use your information to send you relevant emails or postal communications with offers and updates that might interest you. We might also share your information with third parties to fulfill your requests or deliver relevant services. We aggregate anonymous statistical data for analysis, which may be shared with third parties, including for advertising purposes. Moreover, this information aids us in managing and securing our Website, processing payments through third parties, and preventing, detecting, and investigating fraud, security breaches, or illegal activities.
Third-Party Tracking and Online Behavioral Advertising
We may allow third-party advertising networks, social media platforms, and other external services to collect information about your interactions with our Website over time. This data helps them display ads on our services, across different devices, and on various websites, apps, or services. Typically, this information is collected via cookies or similar tracking technologies that recognize your device and capture details such as click patterns, browser type, visit timestamps, and other relevant data. We may also share identifiers like email addresses or user IDs to facilitate tracking across devices.
Our goal, in collaboration with third-party partners, is to tailor the advertisements you see based on your interests. You can manage your tracking preferences through your browser or mobile device settings. For example, you can set your browser to delete cookies or alert you when cookies are being used. On mobile devices, you can limit interest-based advertising by enabling features such as “Limit Ad Tracking” on iOS or “Opt-Out of Interest-Based Ads” on Android. To learn more about interest-based advertising and to opt out of specific ads, visit resources such as the Network Advertising Initiative at http://www.networkadvertising.org/choices and the Digital Advertising Alliance at www.aboutads.info/choices, or adjust your ad settings on Facebook. Keep in mind that some opt-outs might not work unless your browser accepts cookies, and you may need to repeat the opt-out process if you switch devices, change browsers, or delete the opt-out cookie.
Retention of Website Information
We retain the information you provide for as long as your account remains active or as necessary to provide our services. Even after you close your account, we may retain your information if needed for legal compliance, regulatory reasons, dispute resolution, fraud prevention, or to enforce our Policy and Terms of Use. Additionally, we may keep information for a specific period if required by law enforcement. Our Customer Service team might retain data for support purposes and trend analysis, but we generally delete or anonymize information from closed accounts in line with our Policy.
When We Share Your Information
We only share your information in accordance with this Policy or with your explicit consent. Your data may be disclosed under the following circumstances:
Affiliated Companies
We may share your information with our affiliated companies for their operational, service, or marketing purposes. This could also include sharing information as part of collaborative projects with other organizations.
Business Partners
Your information may be shared with our business partners.
Service Providers
We may provide your data to third-party service providers who assist us in managing our business operations or delivering services. This includes companies that offer analytics and advertising services using Metrics Tools on our Websites.
Marketing and Promotions
We might disclose your information to third parties to support our marketing efforts or to personalize advertisements, offers, and other communications aimed at you.
Business Transactions
In the event of a business sale, merger, or transfer of assets, your information may be part of the transaction.
Safeguarding Rights and Safety
We may use and share your information to protect our rights, assets, and the safety of our affiliates, customers, and the public. This includes complying with legal obligations and preventing fraud and theft.
Managing Your Information
You have various options to control and limit the information you provide to us. However, please note that restricting certain types of information may affect your ability to use some features of our Website. For instance, you may choose not to log in using your social media accounts. Additionally, you can manage data shared by third-party social media platforms by adjusting their privacy settings.
Your browser or device may allow you to control cookies and other tracking technologies; please refer to your browser or device's documentation for guidance. Mobile devices typically offer settings to disable location data sharing—consult your device’s settings or help documentation for instructions on managing these settings.
Handling Privacy Disputes
By using our Website, you agree that any disputes related to the Website, its content, services, or the management of your information will be governed by the Choice of Law, Venue, and Class Action Waiver provisions outlined in our Terms of Use.
Protecting Your Information
We employ various administrative, technical, and physical measures to safeguard the personal information we collect. Although we strive to ensure the security of your data, we cannot guarantee complete protection. If you believe your information has been disclosed without authorization, please contact us through our representative at https://id.e-payhub.net/ or email us at [email protected].
Lead Sharing Privacy Policy
We may collaborate with various companies and individuals to provide services to visitors of our Websites and users of our Subscription Service. In such cases, we might share your information with these entities to assist in delivering information, products, or services to you. This can include tasks like removing duplicate data, performing data analysis, offering marketing support, processing payments, and enhancing the overall quality of our services. We require that any third parties managing your information comply with our privacy and data protection policies.
Partners
We may also share your information with trusted partners to fulfill your communication requests, conduct statistical analyses, or offer customer support. These third parties are restricted from using your personal data for purposes beyond those specified and must maintain its confidentiality. We may work with these partners on joint marketing efforts that align with your interests. When collaborating with these partners, we will inform you of who is receiving your data and provide a link to their privacy policy, allowing you to opt out of their communications if you choose. These partners are expected to adhere to our privacy standards. For more information about our co-marketing activities, please visit this page.
Corporate Transactions
If our company or its assets are acquired by another entity through a merger, acquisition, or similar transaction, the acquiring entity will have access to all information collected through our Websites and Subscription Service. In such an event, we will notify you via email and/or a prominent notice on our website about the change in ownership, how your personal information will be used, and your options.
Compelled Disclosure
We may use or disclose your personal information as required by applicable laws and regulations in Indonesia, or if we believe it is necessary to protect our rights, ensure safety, investigate fraud, or comply with legal requirements, court orders, or legal processes.